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FAQs

  • Does Landscape Tanks™ arrange and perform installations?
    No. Installation is simple and can be done by anyone and any trade. It is cheaper, faster and better, in our experience, for your builder, landscaper or you, to do the installation yourself. “DIY” installation is not our preference. Disciplined and thorough trades people are quickly and easily able to understand our tanks and their installation requirements. In our experience, it’s far better, cheaper and less stressful, to hand the installation to a good trades person who knows your site, your locality (access, parking etc), is able to co-ordinate the installation with other works so they don’t clash and so your installer has seamless and trouble free control of all works. If your installation is part of a landscaping project, our advice is, give the installation of our tanks to your landscaper. If your installation is part of a house build, our advice is, give the installation to your builder. Its usual for customers to incorporate the installation under the umbrella of other associated works. The most usual installers are in order, builders, plumbers and landscapers, DIY’s and earth moving contractors.
  • Do I need any particular trade (plumber etc) present at installation?
    Only one, a heavy equipment operator. You need lifting equipment and an operator for it, along with suitable ground staff to align and level the tanks. You don’t need a plumber present and there is no water testing required to be done at installation or after. All internal plumbing (connecting and outlet PVC pipe) is provided with the tanks. Installation of the internal plumbing is “check the seal, lubricate (preferable, not compulsory), push in, jiggle and leave”. Simple and literally seconds to complete. The only tools needed are a ladder and a can of silicone spray (for lubrication of the seal prior to pipe insertion; a preference but not compulsory), and of course the agility to be able to get into and then out of the tank. All external plumbing can be performed at a time that suits your project and plumber’s schedule (diary). This saves you money as your plumber can do these works at a time that suits and in combination with and at a time compatible with other plumbing works. Like the internal plumbing the connection to external plumbing (inlet from your catchment area; normally your roof) is “check the seal, lubricate (preferable, not compulsory), push in, jiggle and leave”.
  • Does Landscape Tanks™ deliver to site?
    No. It’s really clear from our experience that the best outcomes are achieved where the installation and delivery are co-ordinated by someone who knows your site, the locality (local conditions, road, parking, traffic, best routes) and installation arrangements. Freight companies will add margin where they become uncertain over the ability to quickly enter, unload and exit a site. Site and locality knowledge, allow for quick and hassle-free unloading. Carriers become more confident and are able to be more price aggressive where they are able to ask questions and get firm, correct and an immediate, response. Only someone with intimate knowledge of the locality, site and installation can provide that level of assurance. In addition to the reasons above, while we are very responsive to client requests, it’s clear that there is no benefit or upside in us being a post office box who’s only purpose is to ferry messages between the carrier and your installer, particularly where something we are unaware of has happened, for example sudden and unexpected bad weather. We provide details of carriers we recommend. These carriers have provided us with quotes to pegged points from our factory, namely, Sydney, Melbourne, Brisbane, Adelaide, Canberra CBD’s. The contacts at each of these carriers know you have these quotes in your possession when you contact them.We only deal with reliable carriers who know our tanks and provide good reliable customer service.
  • Do you supply and or sell pumps?
    No. It’s cheaper, easier, especially for warranty purposes, to source a pump locally. Our experience is that you can source a good quality plump for a very reasonable price, anywhere and it will have or you can cheaply add, all the extra’s you could require (for example, automatic no flow powering off). We don’t recommend submersible pumps for our tanks even though it is possible to install a submersible pump into the tanks. The simple reason for this is maintenance of a submersible requires access and to have access, you either have to bring in heavy equipment to remove the planter or have an access hatch in the planter box which adds cost and decreases appeal.

Operational questions,
(things your landscaper, builder, plumber or excavator, will want to know)...

  • Does Landscape Tanks™ arrange and perform installations?
    No. Installation is simple and can be done by anyone and any trade. It is cheaper, faster and better, in our experience, for your builder, landscaper or you, to do the installation yourself. “DIY” installation is not our preference. Disciplined and thorough trades people are quickly and easily able to understand our tanks and their installation requirements. In our experience, it’s far better, cheaper and less stressful, to hand the installation to a good trades person who knows your site, your locality (access, parking etc), is able to co-ordinate the installation with other works so they don’t clash and so your installer has seamless and trouble free control of all works. If your installation is part of a landscaping project, our advice is, give the installation of our tanks to your landscaper. If your installation is part of a house build, our advice is, give the installation to your builder. Its usual for customers to incorporate the installation under the umbrella of other associated works. The most usual installers are in order, builders, plumbers and landscapers, DIY’s and earth moving contractors.
  • Do I need any particular trade (plumber etc) present at installation?
    Only one, a heavy equipment operator. You need lifting equipment and an operator for it, along with suitable ground staff to align and level the tanks. You don’t need a plumber present and there is no water testing required to be done at installation or after. All internal plumbing (connecting and outlet PVC pipe) is provided with the tanks. Installation of the internal plumbing is “check the seal, lubricate (preferable, not compulsory), push in, jiggle and leave”. Simple and literally seconds to complete. The only tools needed are a ladder and a can of silicone spray (for lubrication of the seal prior to pipe insertion; a preference but not compulsory), and of course the agility to be able to get into and then out of the tank. All external plumbing can be performed at a time that suits your project and plumber’s schedule (diary). This saves you money as your plumber can do these works at a time that suits and in combination with and at a time compatible with other plumbing works. Like the internal plumbing the connection to external plumbing (inlet from your catchment area; normally your roof) is “check the seal, lubricate (preferable, not compulsory), push in, jiggle and leave”.
  • Does Landscape Tanks™ deliver to site?
    No. It’s really clear from our experience that the best outcomes are achieved where the installation and delivery are co-ordinated by someone who knows your site, the locality (local conditions, road, parking, traffic, best routes) and installation arrangements. Freight companies will add margin where they become uncertain over the ability to quickly enter, unload and exit a site. Site and locality knowledge, allow for quick and hassle-free unloading. Carriers become more confident and are able to be more price aggressive where they are able to ask questions and get firm, correct and an immediate, response. Only someone with intimate knowledge of the locality, site and installation can provide that level of assurance. In addition to the reasons above, while we are very responsive to client requests, it’s clear that there is no benefit or upside in us being a post office box who’s only purpose is to ferry messages between the carrier and your installer, particularly where something we are unaware of has happened, for example sudden and unexpected bad weather. We provide details of carriers we recommend. These carriers have provided us with quotes to pegged points from our factory, namely, Sydney, Melbourne, Brisbane, Adelaide, Canberra CBD’s. The contacts at each of these carriers know you have these quotes in your possession when you contact them.We only deal with reliable carriers who know our tanks and provide good reliable customer service.
  • Do you supply and or sell pumps?
    No. It’s cheaper, easier, especially for warranty purposes, to source a pump locally. Our experience is that you can source a good quality plump for a very reasonable price, anywhere and it will have or you can cheaply add, all the extra’s you could require (for example, automatic no flow powering off). We don’t recommend submersible pumps for our tanks even though it is possible to install a submersible pump into the tanks. The simple reason for this is maintenance of a submersible requires access and to have access, you either have to bring in heavy equipment to remove the planter or have an access hatch in the planter box which adds cost and decreases appeal.

Planning, tank decoration, maintenance, water and filtering questions...

  • Does Landscape Tanks™ arrange and perform installations?
    No. Installation is simple and can be done by anyone and any trade. It is cheaper, faster and better, in our experience, for your builder, landscaper or you, to do the installation yourself. “DIY” installation is not our preference. Disciplined and thorough trades people are quickly and easily able to understand our tanks and their installation requirements. In our experience, it’s far better, cheaper and less stressful, to hand the installation to a good trades person who knows your site, your locality (access, parking etc), is able to co-ordinate the installation with other works so they don’t clash and so your installer has seamless and trouble free control of all works. If your installation is part of a landscaping project, our advice is, give the installation of our tanks to your landscaper. If your installation is part of a house build, our advice is, give the installation to your builder. Its usual for customers to incorporate the installation under the umbrella of other associated works. The most usual installers are in order, builders, plumbers and landscapers, DIY’s and earth moving contractors.
  • Do I need any particular trade (plumber etc) present at installation?
    Only one, a heavy equipment operator. You need lifting equipment and an operator for it, along with suitable ground staff to align and level the tanks. You don’t need a plumber present and there is no water testing required to be done at installation or after. All internal plumbing (connecting and outlet PVC pipe) is provided with the tanks. Installation of the internal plumbing is “check the seal, lubricate (preferable, not compulsory), push in, jiggle and leave”. Simple and literally seconds to complete. The only tools needed are a ladder and a can of silicone spray (for lubrication of the seal prior to pipe insertion; a preference but not compulsory), and of course the agility to be able to get into and then out of the tank. All external plumbing can be performed at a time that suits your project and plumber’s schedule (diary). This saves you money as your plumber can do these works at a time that suits and in combination with and at a time compatible with other plumbing works. Like the internal plumbing the connection to external plumbing (inlet from your catchment area; normally your roof) is “check the seal, lubricate (preferable, not compulsory), push in, jiggle and leave”.
  • Does Landscape Tanks™ deliver to site?
    No. It’s really clear from our experience that the best outcomes are achieved where the installation and delivery are co-ordinated by someone who knows your site, the locality (local conditions, road, parking, traffic, best routes) and installation arrangements. Freight companies will add margin where they become uncertain over the ability to quickly enter, unload and exit a site. Site and locality knowledge, allow for quick and hassle-free unloading. Carriers become more confident and are able to be more price aggressive where they are able to ask questions and get firm, correct and an immediate, response. Only someone with intimate knowledge of the locality, site and installation can provide that level of assurance. In addition to the reasons above, while we are very responsive to client requests, it’s clear that there is no benefit or upside in us being a post office box who’s only purpose is to ferry messages between the carrier and your installer, particularly where something we are unaware of has happened, for example sudden and unexpected bad weather. We provide details of carriers we recommend. These carriers have provided us with quotes to pegged points from our factory, namely, Sydney, Melbourne, Brisbane, Adelaide, Canberra CBD’s. The contacts at each of these carriers know you have these quotes in your possession when you contact them.We only deal with reliable carriers who know our tanks and provide good reliable customer service.
  • Do you supply and or sell pumps?
    No. It’s cheaper, easier, especially for warranty purposes, to source a pump locally. Our experience is that you can source a good quality plump for a very reasonable price, anywhere and it will have or you can cheaply add, all the extra’s you could require (for example, automatic no flow powering off). We don’t recommend submersible pumps for our tanks even though it is possible to install a submersible pump into the tanks. The simple reason for this is maintenance of a submersible requires access and to have access, you either have to bring in heavy equipment to remove the planter or have an access hatch in the planter box which adds cost and decreases appeal.

Downloads

  • Does Landscape Tanks™ arrange and perform installations?
    No. Installation is simple and can be done by anyone and any trade. It is cheaper, faster and better, in our experience, for your builder, landscaper or you, to do the installation yourself. “DIY” installation is not our preference. Disciplined and thorough trades people are quickly and easily able to understand our tanks and their installation requirements. In our experience, it’s far better, cheaper and less stressful, to hand the installation to a good trades person who knows your site, your locality (access, parking etc), is able to co-ordinate the installation with other works so they don’t clash and so your installer has seamless and trouble free control of all works. If your installation is part of a landscaping project, our advice is, give the installation of our tanks to your landscaper. If your installation is part of a house build, our advice is, give the installation to your builder. Its usual for customers to incorporate the installation under the umbrella of other associated works. The most usual installers are in order, builders, plumbers and landscapers, DIY’s and earth moving contractors.
  • Do I need any particular trade (plumber etc) present at installation?
    Only one, a heavy equipment operator. You need lifting equipment and an operator for it, along with suitable ground staff to align and level the tanks. You don’t need a plumber present and there is no water testing required to be done at installation or after. All internal plumbing (connecting and outlet PVC pipe) is provided with the tanks. Installation of the internal plumbing is “check the seal, lubricate (preferable, not compulsory), push in, jiggle and leave”. Simple and literally seconds to complete. The only tools needed are a ladder and a can of silicone spray (for lubrication of the seal prior to pipe insertion; a preference but not compulsory), and of course the agility to be able to get into and then out of the tank. All external plumbing can be performed at a time that suits your project and plumber’s schedule (diary). This saves you money as your plumber can do these works at a time that suits and in combination with and at a time compatible with other plumbing works. Like the internal plumbing the connection to external plumbing (inlet from your catchment area; normally your roof) is “check the seal, lubricate (preferable, not compulsory), push in, jiggle and leave”.
  • Does Landscape Tanks™ deliver to site?
    No. It’s really clear from our experience that the best outcomes are achieved where the installation and delivery are co-ordinated by someone who knows your site, the locality (local conditions, road, parking, traffic, best routes) and installation arrangements. Freight companies will add margin where they become uncertain over the ability to quickly enter, unload and exit a site. Site and locality knowledge, allow for quick and hassle-free unloading. Carriers become more confident and are able to be more price aggressive where they are able to ask questions and get firm, correct and an immediate, response. Only someone with intimate knowledge of the locality, site and installation can provide that level of assurance. In addition to the reasons above, while we are very responsive to client requests, it’s clear that there is no benefit or upside in us being a post office box who’s only purpose is to ferry messages between the carrier and your installer, particularly where something we are unaware of has happened, for example sudden and unexpected bad weather. We provide details of carriers we recommend. These carriers have provided us with quotes to pegged points from our factory, namely, Sydney, Melbourne, Brisbane, Adelaide, Canberra CBD’s. The contacts at each of these carriers know you have these quotes in your possession when you contact them.We only deal with reliable carriers who know our tanks and provide good reliable customer service.
  • Do you supply and or sell pumps?
    No. It’s cheaper, easier, especially for warranty purposes, to source a pump locally. Our experience is that you can source a good quality plump for a very reasonable price, anywhere and it will have or you can cheaply add, all the extra’s you could require (for example, automatic no flow powering off). We don’t recommend submersible pumps for our tanks even though it is possible to install a submersible pump into the tanks. The simple reason for this is maintenance of a submersible requires access and to have access, you either have to bring in heavy equipment to remove the planter or have an access hatch in the planter box which adds cost and decreases appeal.

Cleanest, easiest, most efficient, strategy to a successful Installation.
How we operate, the reasons why we operate that way...

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